Results 🔗 accountability

published3 months ago
3 min read

Successful teams are accountable teams. Accountability doesn't have to be a buzzkill: an organizational culture of accountability boosts trust and fosters better work relationships, improves performance, and increases job satisfaction.

July 27, 2021 | Subscribe

In Trust weekly newsletter published by Spotlight Trust

THE newsletter helping leaders and organizations put trust at the center of their work so they can achieve more than they ever thought possible while better adapting to our fast-changing world.

📰 In this week's issue of In Trust, we are bringing you:

  • Embracing accountability
  • Showing up for racial justice
  • Practicing accountability at work


Embracing Accountability

John Oliver shouting "Accountability!" as balloons drop

Accountability is commonly avoided—both being held accountable and holding others to account.

Often, it’s not true accountability that’s being avoided, but a harmful caricature of it.

Accountability is not about calling out someone else’s mistakes or shortcomings so you can feel better about yourself or have power over them. Accountability is not punitive, nor is it something to be weaponized to shame, guilt, or cause harm.

Accountability is being responsible for one’s actions and impacts. Being accountable is an act of integrity, care, and kindness for yourself and those you seek to serve. Holding someone accountable is an act of care and kindness for the person and your shared purpose.

Let’s stop avoiding true accountability. It’s essential to trust, connection, collaboration, innovation, and change-making.

This Week's Trust-Centered Leadership Practice:

What’s one area where you or your team may be avoiding accountability? What actions can you take this week to better embrace accountability and be more responsible for your actions and impacts?

Pssst...We’d love to know how your practice is going and what you’re noticing along the way: simply tag us on social media or use hashtag #TrustCenteredLeadership to keep us posted.


Showing Up fo Racial Justice with Lynn Johnson

“When we talk about showing up for justice, our kind of shorthand is you do the work and then you tell your story. That's where trust is earned.” —Lynn Johnson
Showing Up for Racial Justice with Lynn Johnson

Your company or a brand you support posted a black square for #racialjustice on Blackout Tuesday 2020.

Now what?

What does it really mean to show up for racial justice in a way that builds trust?

We unpacked this topic with Lynn Johnson, Founder and CEO of Hella Social Impact. Lynn is focused on helping businesses show up for racial justice authentically and impactfully. She believes her main job is to help today’s leaders access the courage and imagination needed to reshape our economy for the good of all people.

If you’re looking for practical ways to align your organizational culture, operations, and communication with your external commitments to racial justice and social impact, you’ll want to give this episode of In Trust a listen.


Practicing Accountability at Work

Molly from the TV show Insecure says "I'm just trying to help you be real with yourself. And hold you accountable."

An organizational culture that lacks accountability also lacks trust, both internally and externally.

Accountability isn’t a disciplinary measure; it’s a trust-building practice. We trust people and organizations who make commitments, keep them, and take responsibility for their actions and impact.

Here are some resources to dig deeper into accountability and help you and your team embrace its trust-building powers:

📓 The real meaning of accountability in the workplace|Promote accountability in your workplace with these 4 steps to reframing and mastering accountability courtesy the team at Range.

🎧 Embrace accountability to get leverage|Reap the benefits of accountability with insights from Naval Ravikant in this short podcast (less than 4 and half minutes).

🕵️ We asked 42 tech giants about their DEI initiatives. Here’s what we found|Fast Company took a hard look at what’s changed—and what hasn’t— within the biggest technology companies in the US following their 2020 commitments to DEI. As you read their findings, it’s worth considering what’s changed—or hasn’t hasn’t changed—within your own team and organization, plus the brands you support.


The Future Is Trust: Embracing the Era of Trust-Centered Leadership

Consider getting a copy of our Amazon bestseller and #1 hot new release The Future Is Trust: Embracing the Era of Trust-Centered Leadership. It’s a practical and actionable guidebook for understanding and building real trust with others and within ourselves.

Quote To Ponder

“Trust, honesty, humility, transparency, and accountability are the building blocks of a positive reputation. Trust is the foundation of any relationship.” —Mike Paul


Here is last week’s newsletter. The theme: we all make mistakes.


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This newsletter was crafted by:

Rick Kitagawa (he/him) + Lisa Lambert (she/her)
Co-Founders and Co-CEOs, Spotlight Trust

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